If you have Zosi view cameras offline issue, then follow this guide to have it quickly fixed. It’s an annoying problem, you try to view the cameras on your phone via the Zosi app and all you get are offline cameras.
In this detailed article, we will discuss Zosi View not connecting to the cameras, cameras showing offline, and other issues preventing you from watching your security cameras.
Zosi View Avss
- This video will show you how to setup your ZOSI security system on PC and to apply the remote monitoring feature via PC AVSS client.⚡ZOSI AVSS Client Downloa.
- 【View from anywhere anytime】- The free App ZOSI smart lets you see all of your cameras in one place Check in on your home or business wherever you have an internet connection Free app for live view & Playback on smart devices with Wi-Fi or 2G/3G/4G anywhere anytime.
- Web AVSS is a program that can be used to view your Zosi footage remotely using your web browser. To ensure that Web AVSS is compatible with your Zosi DVR, please ensure that the Device ID on your system ends with 111A. You can see your Device ID on the QR code sticker, affixed to the product, or in the DVR’s Information System menu.
How to fix Zosi view cameras offline problem
The offline message is shown for various reasons on the Zosi View app. Most of the time the problem is network related such as a bad connection or incorrect username/password. The image below shows how this error is displayed on the app.
So, you tap on one of the cameras connected to the NVR and suddenly this error shows at the bottom of the screen. Obviously, you can’t see anything.
To be able to remotely view your cameras you need to install the Zosi View Mobile App or the computer software ithink PC client available at the Zosi Website. Your Zosi DVR will basically send the video streaming to the Internet using the cloud service, that's why you need to make sure everything is working as described in step 7 above (please.
The answer to why you get this error is very simple: you’re using the wrong app. Yes, that’s what it is. “Camera is Offline” shows because you should not use the Zosi View app, instead you have to use the Zosi Smart app.
These two apps are both made by Zosi, but you need to check which one you’re supposed to use for your Zosi camera system. Some use Zosi View and all the cameras show up, other recorders use the Zosi Smart app. If you use the wrong one, you’ll get the “Camera is Offline” message on the screen.
The H.265 NVR system should use the Zosi Smart app; the DVRs are compatible with the Zosi View app. However, just check the instructions that come with the recorder or camera and it should be noted which one to use. If you tried that but still no luck, try the next suggestions.
”Camera is Offline” and “Connecting Failed”
What happens if you’re supposed to use the Zosi View app and still the cameras show offline? Not just that, but now you may even get a “connecting failed” message?
First of all, make sure you’re using the correct username and password. Try to retype your credentials carefully, avoid any spaces at the end. If still no success, let’s try to check the network settings.
In your DVR, navigate to Main Menu > Information > Network and ensure that the status shows “Connected” (as shown on the picture below).
If for some reason it shows as not connected, it means that the DVR is not connected to the internet and you can’t see the cameras remotely. In this case, check the cabling, make sure the cables are fully plugged. Also, see if you have an internet signal. Try to connect to your router with your laptop or phone just to see if the internet works.
If there’s internet, then navigate to the Network Settings of your Zosi DVR/NVR and refresh the network settings. It sounds weird, but the issue may get solved this way. So simply apply the settings one more time.
Go to the Main Menu > Network. In this section, you can either set a dynamic or a static IP address. We recommend going with a dynamic IP. Tick the box that says “Obtain an IP address Automatically”. Then click Test to confirm the connection. Click OK and after that apply.
Once done, go to the Zosi View app, and if everything is okay you should see there a “Ready” message as shown below.
Load up the cameras and they’ll show the live feed. Pretty much that’s it.
To conclude this guide, first ensure that you’re using the right phone app. Usually, the NVRs use the Zosi Smart app, while the DVRs use the Zosi View app. If you use the wrong one, you’ll get the “camera is offline”.
Additionally, you may need to check the network settings. We hope these instructions helped you solve the Zosi view cameras offline problem. If not, drop a comment below and we will look into it.
Zosi View
Download ZOSI VIEW PC for free at BrowserCam. ZOSI Technology Co., Ltd published ZOSI VIEW for Android operating system mobile devices, but it is possible to download and install ZOSI VIEW for PC or Computer with operating systems such as Windows 7, 8, 8.1, 10 and Mac.
Let's find out the prerequisites to install ZOSI VIEW on Windows PC or MAC computer without much delay.
Zosi View Camera
Select an Android emulator: There are many free and paid Android emulators available for PC and MAC, few of the popular ones are Bluestacks, Andy OS, Nox, MeMu and there are more you can find from Google.
Compatibility: Before downloading them take a look at the minimum system requirements to install the emulator on your PC.
For example, BlueStacks requires OS: Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista SP2, Windows XP SP3 (32-bit only), Mac OS Sierra(10.12), High Sierra (10.13) and Mojave(10.14), 2-4GB of RAM, 4GB of disk space for storing Android apps/games, updated graphics drivers.
Finally, download and install the emulator which will work well with your PC's hardware/software.
How to Download and Install ZOSI VIEW for PC or MAC:
- Open the emulator software from the start menu or desktop shortcut in your PC.
- Associate or set up your Google account with the emulator.
- You can either install the app from Google PlayStore inside the emulator or download ZOSI VIEW APK file from the below link from our site and open the APK file with the emulator or drag the file into the emulator window to install ZOSI VIEW for pc.
You can follow above instructions to install ZOSI VIEW for pc with any of the Android emulators out there.